Community Blood Bank Leaders | Community Blood Bank

Our Leaders


Kristin Kramer MT (ASCP), Compliance/Quality Assurance Director

Kristin began her career at Community Blood Bank in July of 2018 after working 23 years as a Medical Technologist at Erie hospital and reference laboratories.  She currently oversees the QA program, which includes maintaining the training and inspections programs. She also develops policies and procedures in response to regulatory changes. Kristin has a B.S. in Education and a B.S. in Biology from Edinboro University. She is also an ASCP certified Medical Technologist.


Shelley West, Technical Director

Shelley began her career at Community Blood Bank as the Technical Director in April 2021. She oversees all component production and preparation, while working with Recruitment and Hospital Services to maintain a safe and adequate blood supply. Prior to this role, she spent 6 years as a Medical Technologist and 5 years as the Technical Supervisor at UPMC Hamot. She has an A.S. in Business Administration and a B.A. in Biology from Mercyhurst University. She obtained her MLS designation from the St. Vincent School of Medical Technology, is ASCP Certified, and is a certified CAP inspector.


Deanna Rosenthal, Director of Donor Services

Deanna Rosenthal, who commonly goes by Dee, joined the Community Blood Bank in January 2015 as the Erie Mobile Drive Coordinator, where she planned and coordinated the mobile blood drives in Erie County.  She was then promoted to Manager of Donor Recruitment, where she was responsible for the recruitment of blood donors to the Community Blood Bank’s Erie Donor Center and to the mobile blood drives across Northwest Pennsylvania & Western New York, as well as the planning and coordination of mobile drives in Erie County.  Currently, she is our Director of Donor Services where she oversees the Recruitment, Collections and Marketing Departments.


Michele Bille, MSOL, PHR – Human Resource Generalist

Michele began her career at Community Blood Bank in June of 2019.  Michele has 16 years in the HR profession across three different industries. Most recently in August of 2018, she obtained her PHR Certification.  She currently oversees all functions of HR to include, employee relations, benefit administration, payroll, employee recognition, new hire onboarding and training; and participates on various organization committees.  Michele obtained her B.A. in Business Administration in HR and her Master of Science in Organizational Leadership in HR from Mercyhurst University.


Erin Tighe - Community Relations Specialist

Erin joined the Community Blood Bank team in August of 2021 as the Community Relations Specialist.  She works on marketing and public relations for CBB.  Erin has a degree in Communication from Penn State Behrend.  Before coming to CBB she worked in TV news both in Erie and in Buffalo, NY.


Sarah Uglow - Finance Manager

Sarah began her career at the Community Blood Bank in April of 2017 as an Accounting Assistant. She moved to the Finance Manager role in April of 2019. Sarah oversees the preparation of financial statements, financial statement audit, billing, and cash management. Sarah has her Master's in Professional Accounting from Pennsylvania State University, along with a Bachelor's degree in Accounting and Finance from Mercyhurst University.


Jason Radel - IT Specialist

Jason began his career at Community Blood Bank in October of 2019 as the IT Specialist.  He is responsible for the streamlined operation of the IT department in alignment with the business objectives of CBB.  Jason has a Bachelor’s Degree in CyberSecurity & Information Assurance with 20+ years’ experience and multiple industry certifications.